Programme

Day 1 – 04 November 2024

Ceremony Hosts:

Alfonso Lara Montero and Jane Dudman

 

10.00 – 11.30  Study Visit: S.Ó.S. Lisboa – Serviço Municipal de Teleassistência

A telecare service for older people and persons with disabilities that offers a personalised response in emergency situations, support from loneliness and a service for small home repairs.


10.00 – 12.00 Study Visit: Universo D | Os Direitos na Criança e no Jovem

Education Programme for Human Rights and Values, which, through a participatory methodology and non-formal education, invites experiential and voluntary learning about the rights of children and young people on the way to global citizenship.


11.00 – 12.30 Study Visit: Operação de Emprego para Pessoas com Deficiência

Programme to promote the employability of people with disabilities and the awareness of the business community about the professional skills of this population group.


12.00 – 13.30 Study Visit: Gabinete de Finanças Saudáveis

A support service for families in their day-to-day financial management. The service includes family budget monitoring, support in restructuring credit agreements or debts, and advice on accessing public aid for energy, food, and other social support.


17:30 – 18:00 Check-in at the Pavilhão do Conhecimento


18:00 – 20:00 Awards Ceremony

With keynote intervention from Vikki Butler, Founder and Co-director of Community Action in Research and Policy (C.A.R.P.) Collaborations, United Kingdom

Service Delivery Award

Presented by Miguel Amado, Partner, Consulting at EY, Portugal

Workforce Support Award

Presented by Eunice Valerio, Head of Legal and Public Affairs, Edenred Portugal

Collaborative Practice Award

Presented by Filipe Piteira Ganhão, Associate Partner, Deloitte Portugal

Research and Evaluation Award

Presented by Maria Conceição Zagalo, President of the General Assembly for several NGOs, Lisbon, Portugal

Digital Transformation Award

Presented by João Moura, Account Executive – Social Services, Microsoft, United States

Excellence in Communities Award

Presented by Sofia Athayde, Councillor, City of Lisbon, Portugal


20:00 – 22.00 Dinner

 

Day 2 – 05 November 2024

9.15 – 9.30 Check-in


9.30 – 11.30 Exhibition Space & Networking

Meet representatives from this year’s shortlisted projects and explore the booths from ESSA 2024 partners


10.30 – 11.15 Coffee Break


11.00 – 12.00 Interactive Session on Inclusive Community Approaches

Led by Mick Ward, Senior Associate, Nurture Development, United Kingdom

During this session, participants will learn about Asset-Based Community Development (ABCD) and reflect on the theme and some of the new practices and approaches they learned during the event.


12.00 – 13:00 Panel Discussion: Promoting Inclusive Communities

This panel discussion will explore the essential role of social services in creating inclusive communities and will highlight how tailored social services respond to local needs, promote social well-being, and reduce inequality.

Panellists will share strategies and practices that foster community engagement, cross-sector collaboration, and the development of resilient, inclusive, and sustainable neighbourhoods.

Panellists:

Fred Fogg, Vice President of Community-Based Safety, Youth Advocate Programs, Inc., United States

Dr Stella Owens, Project Manager, EPPI and the Practice Development and Improvement Project, Office of the Chief Social Worker, Tusla, Ireland

Pernille Randrup-Thomsen, Head of Staircase to Staircase, City of Aarhus, Denmark

Ángeles Rodríguez Saldaña, Chief of the Andalusian Teleassistance Service, Regional Government of Andalucía, Spain


13.00 –14.00 Lunch


15.00 – 16.30 Study Visit: S.Ó.S. Lisboa – Serviço Municipal de Teleassistência

A telecare service for older people and persons with disabilities that offers a personalised response in emergency situations, support from loneliness and a service for small home repairs.

15.00 – 16.30 Study Visit: Gabinete de Finanças Saudáveis

Support service for families in their day-to-day financial management. The service includes family budget monitoring, support in restructuring credit agreements or debts and advice on accessing public aid for energy, food, and other social support.