This first edition of the European Social Services Awards coincided with 20 YEARS of ESN as a network, building and exchanging knowledge in social services across Europe. As such, it took place under a subject central to ESN’s work – Celebrating Quality in Care – also a key theme of the European Social Services Conference 2019 in Milan. The goal was to honour the efforts of measuring, managing and improving the quality over a variety of activities and target groups, from research to practice, from childcare to elderly care, and from carers to providers.
