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The Community Led Support Programme, is transforming how social service organisations engage with individuals and communities. By adopting a systems-based approach, the programme enables services to listen, respond, and co-design solutions with people, ensuring that rights, equalities, and inclusion remain at the core of service transformation.

The BIOCUIDADOS project, led by COCEDER, is a pioneering initiative that strengthens social services in rural areas, ensuring that care and support are adapted to local needs, environments, and communities. By fostering community-based action, the project promotes social inclusion, demographic regeneration, and sustainable local development, allowing individuals to remain in their communities with the necessary support to maintain their quality of life.

The DOST Agency has been at the forefront of digital innovation in social services, enhancing accessibility and inclusivity through its one-stop shop model. By integrating digital solutions and citizen feedback into service delivery, the agency ensures that people with disabilities and other vulnerable groups receive tailored support that meets their needs effectively.

The District DI Coordination Mechanism (DDICM) is an innovative model designed to improve cooperation and coordination among institutions supporting children and families at risk. By fostering collaboration between different stakeholders, this initiative ensures that vulnerable families receive the assistance they need through a structured, person-centred approach.

ESSA partner, Edenred highlights the importance of social vouchers during inflation. With rising food prices and 21.4% of the EU population at risk of poverty, vouchers support well-being, boost economic activity, and provide essential access to food, education, and healthcare.

Service Delivery Winner: Coffee and Community: Tackling Rural Isolation The Rural Coffee Caravan's project addresses the isolation and loneliness of...

Collaborative Practice Winner: The Sharing Factory The Sharing Factory is a social and ecological shopping centre that promotes sharing as...

Excellence in Cities Winner: Social Atelier The Social Atelier was established through an ongoing successful collaboration between the City of...